.agent-management-modal {
    position: fixed;
    inset: 0;
    z-index: 12000;
    display: grid;
    place-items: center;
    padding: 24px;
    background: rgba(4, 6, 18, .8);
}

.agent-management-modal.hidden {
    display: none;
}

.agent-management-dialog {
    width: min(1500px, 96vw);
    height: min(900px, 92vh);
    display: grid;
    grid-template-rows: auto 1fr;
    overflow: hidden;
    color: #e9ecff;
    border: 2px solid #43466e;
    border-radius: 16px;
    background: #101125;
    box-shadow: 0 24px 90px rgba(0, 0, 0, .55);
}

.agent-management-header {
    display: grid;
    grid-template-columns: minmax(220px, 1fr) auto minmax(220px, 1fr);
    align-items: center;
    gap: 16px;
    padding: 18px 22px 10px;
    border-bottom: 1px solid #303252;
}

.agent-management-title { margin: 0; font-size: 18px; }
.agent-management-title small { display: block; margin-top: 5px; color: #8f94b8; font-size: 10px; }

.agent-management-tabs {
    display: flex;
    align-self: end;
    gap: 8px;
}

.agent-management-tab,
.agent-management-close,
.am-roster-item {
    color: inherit;
    border: 1px solid #3a3d63;
    background: #181a35;
}

.agent-management-tab {
    min-width: 150px;
    padding: 11px 18px;
    border-radius: 9px 9px 0 0;
    cursor: pointer;
}

.agent-management-tab.active {
    color: #121420;
    border-color: #f4d60b;
    background: #f4d60b;
}

.agent-management-close {
    justify-self: end;
    width: 40px;
    height: 40px;
    border-radius: 10px;
    font-size: 24px;
    cursor: pointer;
}

.agent-management-tab:focus-visible,
.agent-management-close:focus-visible,
.am-roster-item:focus-visible {
    outline: 2px solid #57d7ff;
    outline-offset: 2px;
}

.agent-management-body {
    min-height: 0;
    display: grid;
    grid-template-columns: 290px 1fr;
}

.agent-management-roster {
    overflow: auto;
    padding: 16px;
    border-right: 1px solid #303252;
    background: #13142a;
}

.am-roster-item {
    width: 100%;
    display: grid;
    grid-template-columns: 40px 1fr;
    gap: 10px;
    align-items: center;
    margin-bottom: 8px;
    padding: 11px;
    border-radius: 10px;
    text-align: left;
    cursor: pointer;
}

.am-roster-item.selected { border-color: #43e3c2; background: #173637; }
.am-roster-item strong, .am-roster-item small { display: block; }
.am-roster-item small { margin-top: 4px; color: #8f94b8; font-size: 10px; }
.am-roster-avatar { font-size: 24px; }

.agent-management-panel { min-width: 0; overflow: auto; padding: 18px; }
.agent-management-panel[data-active-tab="configuration"] { overflow: hidden; }
.agent-management-feedback { position: absolute; overflow: hidden; width: 1px; height: 1px; clip: rect(0 0 0 0); }
.am-empty { padding: 32px; color: #9297bc; text-align: center; }

@media (max-width: 820px) {
    .agent-management-modal { padding: 8px; }
    .agent-management-dialog { width: 100%; height: 96vh; }
    .agent-management-header { grid-template-columns: 1fr auto; }
    .agent-management-tabs { grid-column: 1 / -1; grid-row: 2; }
    .agent-management-body { grid-template-columns: 1fr; }
    .agent-management-roster { max-height: 170px; border-right: 0; border-bottom: 1px solid #303252; }
}

@media (prefers-reduced-motion: reduce) {
    .agent-management-dialog,
    .agent-management-tab,
    .agent-management-panel,
    .agent-management-roster { scroll-behavior: auto; transition: none; animation: none; }
}
